Medicare Beneficiary

What can I expect if my doctor is participating in the Accountable Care Coalition of Tennessee?

You can expect your doctor will coordinate your care with specialists and other healthcare providers in your community to make sure you receive the right care at the right time. You may even experience additional benefits and enhancements. For people with complex conditions, for example, the doctor may introduce you to a care coordinator, at no additional fee, to help you maintain your best health.

Additional information about the ACO from the Centers for Medicare & Medicaid Services appears below.

Information for Medicare Fee-For-Service, also known as Original Medicare, beneficiaries whose doctor is participating in the Accountable Care Coalition of Tennessee:

The Medicare Next Generation Accountable Care Organization (ACO) Model was established by the Centers for Medicare & Medicaid Services (CMS) to help healthcare providers coordinate their beneficiaries’ care more closely with each other and see that they get the right care at the right time.

Your Medicare benefits stay the same whether you use a physician participating in the Accountable Care Coalition of Tennessee or not. That means there are no changes in cost or coverage. You are not being enrolled into a Medicare Advantage or Health Maintenance Organization (HMO) plan, and this does not change your Medicare Supplement coverage. You can still choose to see any doctor or go to any hospital that accepts Medicare.

Your Primary Care Physician may continue to recommend that you see particular providers for your specific health needs, but it's always your choice of what doctors you use or hospitals you visit.

Although your benefits stay the same, you may experience new rewards and enhancements to your care due to your physician’s participation in a Medicare Next Generation ACO Model.

Beneficiary Enhancements

  • Skilled Nursing Facility (SNF) 3-Day Rule Waiver: Under current Medicare law, Medicare only covers care in a skilled nursing facility if a patient has a prior three-day inpatient hospital stay. Medicare allows doctors who work with us to admit you to certain nursing homes any time you need skilled nursing care, even if you have not had a 3-day hospital stay. List of skilled nursing facility preferred providers.
  • Home Visits After Hospital Stays: Medicare allows doctors who work with us to send nurses and other staff to your home up to nine times after you're discharged from a hospital. They will help you follow the discharge plan your doctor writes, and can help with the sometimes-challenging transition between the hospital and home.
  • Telehealth Expansion: Telehealth services allow beneficiaries to receive some health care services in the comfort of their home, rather than having to travel to see their physician or specialist, by using real-time communication between the beneficiary and his/herprimary care doctor or specialist. It is a way to visit your doctor or certain specialists using technology, such as a computer or smartphone. If you are interested in telehealth, ask your doctor about it.
  • Reduced or Eliminated Out-of-Pocket Expenses: Medicare allows beneficiaries to reduce or eliminate costs for some Medicare Part B services delivered by our providers. Beneficiaries may receive support based on meeting specific criteria and approved by a committee. The benefit covers only services, and not prescription drugs or durable medical equipment. For more information, please consult with your provider.


You can learn more about these initiatives by visiting the following web page:

For more information about Accountable Care Coalition of Tennessee contact: (800) 722-1610
TTY users should call: 711

Hours of Operation: 8:00 am – 6:00 pm

Accountable Care Coalition of Tennessee
4888 Loop Central Dr., Suite 300
Houston, TX 77081

You may also contact your provider. Or, call Medicare at:
1-800-MEDICARE (1-800-633-4227)
TTY users should call: 1-877-486-2048

ACO Hotline
To report issues to the Compliance Officer, call:

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ACO_WebV323_0920_File and Use Approved     Updated: September 2020